Volunteer Programme

Give. Lead.
Shape the Network.

Every great community runs on people who care enough to show up, not for a paycheck, but because they believe in what's being built. If that's you, you're already thinking like a Visionary. Now let's make it official.

Open Roles

Ways to Contribute

Whether you're a natural at keeping the peace, a creative force, or simply someone who wants to be part of something that matters, there's a place here for you.

Most Impactful

Community Moderator

The backbone of the network. You keep the community safe, active and real, enforcing standards, welcoming newcomers and making sure every member feels like they belong here. Not an easy job, but an important one.

Read full role description →
Coming Soon

Community Ambassador

Help represent Visionary Network beyond the server walls. Engage on social platforms, bring in aligned people and spread the mission to the right audiences. You're the face of VN in the wild.

Opening Soon
Community Moderator

The Full Breakdown

So You Want to Be a Moderator.

Welcome. If you're reading this, it means you've applied and been accepted, or you're seriously considering it. Either way, you're in the right place.

Being a Moderator in Visionary Network isn't a vanity title. It's a real role with real weight. You become one of the people this community depends on. That's not something we say lightly, and it's not something we offer lightly either.

The Visionary Network Moderator Programme has one founding principle: With great power comes great responsibility. If you've heard that before, good, you're already halfway there. If you haven't, stick around. You're about to learn it properly.

"We don't need moderators who want authority. We need moderators who want accountability. The badge comes with both, in that order." - Visionary Network, Moderator Programme

At a Glance

What the Moderator role looks like day-to-day.

Enforce community rules fairly and consistently
Welcome new members and orient them to the server
Monitor text and voice channels for rule violations
Answer member questions or escalate when unsure
De-escalate conflicts without taking sides
Stay active across chat and voice, we notice absence
Support events, projects and community initiatives
The Structure

Two Tiers, One Team

We keep the hierarchy flat on purpose. There's no bureaucratic chain of command here, just two clearly defined roles that work together to keep things running smoothly.

Head Moderator

Your direct supervisor and the first escalation point when things get complicated. The Head Mod has seen it all (or close to it), keeps the moderator team aligned, and is the bridge between the mod team and Management. A Head Mod is not there to make your decisions, they're there to back you up when the decision is genuinely hard.

  • Supervises and supports the Moderator team
  • Handles escalated situations and edge cases
  • Liaises directly with Management
  • Point of contact when something is genuinely above your pay grade

Moderator

The engine room of the community. You're on the ground, in the channels, day in and day out. You have real power, warnings, kicks, bans in extreme cases, and the expectation to use it wisely. If a Head Mod is the captain, you're the crew that actually keeps the ship sailing.

  • Enforces server rules across all channels
  • Issues warnings, kicks, and bans when appropriate
  • Welcomes and guides new community members
  • Escalates to Head Mod for anything genuinely unclear

When in doubt, escalate. A Head Mod not available? Go straight to Management. A third party, like another organisation or company, reaching out for information? That's not for you to handle alone. Escalate every time. There's no prize for improvising on things that matter.

The Moderator Mindset

How You Need to Show Up

Skills can be trained. Mindset is the thing you bring through the door. These five qualities define every great moderator we've ever seen, and the absence of any one of them shows, fast.

Activity

You're present. You show up in chat, in voice, in the moments that matter. A ghost moderator helps nobody, and we notice.

Trust

Members need to trust you. Management needs to trust you. That trust is built slowly and lost fast, treat it accordingly.

Open Mind

You'll encounter all kinds of people. Approach every situation with curiosity before conclusions. Assumptions are the enemy of good moderation.

Caring

This isn't just policing, it's community building. You genuinely care about the people here and the culture you're helping to protect.

Enthusiasm

If you're here out of obligation, it shows. If you're here because you genuinely love this community, that shows even more, in the best way.

Your Skill Set

What We Expect You to Bring

We're not asking for a CV or a list of certifications. We're asking for practical capability, the stuff that actually determines whether you're good at this job.

01

Conflict Management

The ability to walk into a heated situation, two members at each other's throats, someone flagrantly breaking the rules, and handle it with composure. You don't escalate, you de-escalate. You don't take sides, you find the violation and act on it. This is the core skill. Everything else supports it.

02

Communication

Decent, clear English is non-negotiable, you need to be understood, and to understand others. But communication here goes further: it means listening before responding, reading the tone of a situation before jumping in, and knowing the difference between a member who's venting and one who's genuinely out of line.

03

Assessment & Judgement

Not every situation is black and white. Your job isn't to assume the worst, it's to analyse what's actually happening and respond proportionally. A warning, a kick, or a ban are all tools. The skill is knowing which one fits. When you're not sure, you escalate. That's not weakness, that's wisdom.

04

Organisational Awareness

You don't need to be a project manager. But you do need common sense, logic and a basic understanding of how a structured community operates. Know the channels. Know the rules. Know who to contact when something is beyond your remit. We're not asking you to build a spreadsheet, just to have a functioning mental map of how this place works.

Day-to-Day Duties

What You Actually Do

This is the real job description, not the watered-down version. We want you to know exactly what you're signing up for, so nothing surprises you on day one.

01
Pro-Active

Be Pro-Active, Not Just Reactive

Showing up only when something goes wrong is the bare minimum. A great moderator is present in the good moments too, in conversations, in channels, in voice rooms. Being Pro-Active means you're part of the community, not just a set of eyes watching it from a distance.

It also means contributing ideas. If you see something that could make the community better, say it. Be assertive about it. The best moderators we've had didn't just maintain the standard. They helped raise it.

02
Chat

Keep an Eye on Chat

Enforce the rules. Make sure members are communicating in English, aren't being toxic, aren't harassing or demeaning others. All in all, make sure everyone's behaviour reflects the kind of community Visionary Network is supposed to be. One where ambitious, serious people can actually have real conversations.

When a new member joins, welcome them properly. Direct them to the #Read Me channel where they can find the server rules and get oriented. First impressions last, and you're often the one making them.

03
Voice

Keep an Ear in Voice

The text channels aren't the only place where community happens. Voice channels are where a lot of the real conversations go down, and where things can occasionally go sideways just as fast.

This doesn't mean you need to park yourself in a voice room and silently monitor people. That would be strange, and we don't recommend it. But when you are in voice, stay alert. If a dispute breaks out, you step in. Same rules, different medium.

04
Support

Aid, Guide and Orient

Answer questions when you can. If you don't know the answer, and this is important, check with the Head Moderator before responding. If they're not around, go to Management. We would rather you take ten minutes to get the right answer than thirty seconds to give the wrong one.

Guidance also extends to helping members navigate the server itself and Discord in general. Some people joining Visionary Network are new to Discord entirely. Pointing them in the right direction, showing them how channels work, helping them find what they need, that's part of the job too, and it matters more than you'd think.

What You Get

The Benefits of Volunteering

This is an unpaid volunteer role, and we're upfront about that. But what you gain from it is real, and for the right person, more valuable than a paycheck.

Official Moderator Role

A verified Moderator badge in the community and recognition across the entire Visionary Network ecosystem.

Behind-the-Scenes Access

Exclusive staff channels, early announcements and direct communication lines with leadership. You're inside the room, not outside it.

Real Leadership Experience

Conflict resolution, community management, team coordination, skills that read well on any CV and look even better in practice.

Network Access

You'll be working directly alongside serious entrepreneurs, coaches, creators and builders. The connections you make here are the point.

Priority for Paid Roles

When we hire, we look here first. Your moderator track record is your audition, and we pay attention to how you show up.

A Team That Has Your Back

You're not alone in this. Head Mods, Management, the structure exists so you never have to figure out the hard stuff by yourself.

Ready?

Apply to Volunteer

We don't accept everyone who applies, not because we're gatekeeping for the sake of it, but because the role genuinely requires the right person. If you're that person, we want to hear from you.

01

Join the Discord

If you're not already in the Visionary Network Discord server, that's step one. The community you'd be moderating is right there.

02

Submit Your Application

Send an email with your Discord handle, why you want to moderate, and what you'd bring to the role. Be specific, generic applications go straight to the archive.

03

Interview & Decision

A short conversation with the Head Moderator or Management team. If it's a match, you get the role and the onboarding handout. Let the fun begin. :' )